PRHC’s commitment to improving quality and safety starts with our leadership. Leaders and staff work proactively to identify and achieve key objectives for quality and safety, such as reducing unnecessary time spent in the hospital and improving medication reconciliation at discharge.
Our Board Quality of Care Committee regularly reviews the hospital’s progress on meeting these objectives, discusses how we are performing over time compared against industry standards and other hospitals, and how we might improve.
PRHC’s vision is to embed quality improvement into our culture, with staff and physicians focused on continuous improvement within the context of our overall quality framework: patient flow and access, patient safety and patient experience.
Our legislated Quality Improvement Plan (QIP) is a subset of our broader corporate strategy for quality and fulfills our obligations under the Excellent Care for All Act (ECFAA).
About the ECFAA and the QIP
The ECFAA’s goal is to make healthcare providers and leaders accountable for improving patient care and the patient experience. The ECFAA requires that hospitals:
The Quality Improvement Plan (QIP):
Indicators and targets for the QIP effective April 1, 2024 will continue to focus on areas and initiatives in line with the established quality and safety goals of the Health Centre, including: patient safety and engagement, healthcare provider experience, workplace violence prevention, and health equity.
PRHC’s 2024/25 Quality Improvement Plan was approved by the Board of Directors on February 23, 2024.
