PROTECTING YOURSELF & OTHERS WHILE VISITING

MASKING

Due to low levels of respiratory illness, masking is currently optional at PRHC. Please wear a mask as directed by staff when in patient care areas. Thank you.

TEMPORARY VISITING POLICY

INPATIENTS:

will be permitted one (1) caregiver/family member if the patient meets one or more of the following criteria:

  • Pediatric (under the age of 18)
  • Aged 65+
  • Has dementia, delirium, altered mental status or cognitive impairment of any cause, frailty, disability* or limited capacity
  • Requires resuscitation.
  • Has a serious illness requiring caregiver presence for assessment/diagnosis/support, including all palliative care patients.
  • Experiencing threatened early pregnancy loss.

If a patient in the Emergency Department (ED) has or is suspected to have COVID-19, visitors will be permitted if the patient meets one or more of the criteria above. The caregiver in these cases must: 

  • Not be positive for COVID-19 or have symptoms of COVID-19.
  • Wear a mask and other required PPE at all times, and clean their hands as indicated.
  • Stay with the patient in their care area and refrain from visiting common areas, including the cafeteria.
  • Follow other instructions provided by PRHC staff and physicians; note that staff may limit the duration of the visit as needed.

All other ED/CRU patients will be permitted one (1) caregiver/family member maximum only at the discretion of the care team.

*Disability: A physical or mental condition that limits a person’s movements, senses or activities. For reference: PRHC Accessibility Policy 2.A.010.

will be permitted a maximum of two (2) caregivers/family members. Additional caregivers/family members may be permitted at the discretion of the care team.

will be permitted two (2) caregivers/family members.

will be permitted two (2) caregivers/family members.

will be permitted two (2) caregivers/family members.

will be permitted two (2) caregivers/family members.

will be permitted two (2) caregivers/family members. Requests for exceptions will be determined on a case-by-case basis by the care team.

will be permitted two (2) caregivers/family members.

will be permitted two (2) caregivers/family members.

will be permitted two (2) caregivers/family members.

OUTPATIENTS:

will continue to be permitted one (1) essential caregiver/family member for drop-off and pick-up. This individual will be permitted to return for same-day patients to ensure discharge instructions are communicated and to provide an opportunity to ask questions.

Patients who are having an obstetrical ultrasound may have a maximum of one (1) essential caregiver/family member attend.

  • Patients who are having a sedated or interventional radiology (IR) procedure may have a maximum of one (1) essential caregiver/family member attend prior to discharge to ensure discharge instructions are provided with opportunities for questions.
  • Pediatric patients may have a maximum of one (1) essential caregiver/family member attend.
  • Patients requiring special assistance during a test or procedure may have a maximum of one (1) essential caregiver/family member at the discretion of Diagnostic Imaging staff and radiologists.
  • For all other diagnostic imaging tests and procedures, caregivers/family members will not be permitted at this time due to limited space in waiting areas.

who require medical assistance may need one (1) caregiver/family member to attend for specific appointments, as determined by the care team.

may have a maximum of one (1) caregiver/family member per day, at the discretion of the care team.

The Cancer Care team at PRHC recognizes the importance of family support and presence for our patients who are receiving cancer treatment. We are happy to welcome visitors back to our systemic treatment suite. Each patient undergoing treatment may be accompanied by one (1) support person during their first treatment visit. This can be extended beyond the first treatment as required.

Visitors should be aware that there is risk of exposure to the hazardous drugs we give simply by being in the suite. For this reason, visitors will not be permitted to eat or drink while visiting. Individuals who are pregnant, breastfeeding, or trying to conceive should not visit the treatment area.

Every effort will be made to facilitate having visitors in the suite, but physical space continues to be an issue. We ask that visitors be mindful of how busy our treatment area is. There may be times when visitors are asked to leave temporarily, or times when we are unable to accommodate visitors in order to maintain safety for both patients and nursing staff.

Please note that visitors under the age of 18 are not permitted in the treatment suite.

VISITING HOURS

General visiting hours for designated essential caregivers are 12:00 p.m. to 8:00 p.m. except in areas where otherwise indicated.