To respond to the increasing need for COVID-19 assessment in Peterborough City and County, Peterborough Regional Health Centre (PRHC) opened a COVID-19 Assessment Centre on Monday, March 16, 2020.

If you suspect you might have COVID-19:

Complete the COVID-19 Self-Assessment on the Ontario.ca/coronavirus page

Based on the results of your self-assessment, contact Telehealth Ontario at 1-866-797-0000 or Peterborough Public Health at 705-743-1000 x. 401

If your symptoms are severe, call 911 and alert the dispatcher to your travel history and symptoms

About the COVID-19 Assessment Centre at PRHC
The Assessment Centre is currently located within a dedicated area inside the hospital’s Emergency Department at 1 Hospital Drive in Peterborough. Assessments are available by appointment only after following the steps above. Patients should attend the assessment centre only as directed by Peterborough Public Health or Telehealth Ontario. Members of the public who come to the Assessment Centre without an appointment will not be seen. The assessment centre will be moved to a mobile unit outside of the main hospital building on Monday, March 23.

What to expect at PRHC’s COVID-19 Assessment Centre
Patients who have had an assessment scheduled by Peterborough Public Health or Telehealth Ontario should present to the entrance of the Emergency Department at least 15 minutes prior to their appointment time and follow the direction provided by the person screening patients and visitors. Patients coming for assessment should clean their hands and apply a face mask as directed when entering the hospital. From there, they will be redirected to the COVID-19 assessment area, where hospital staff will complete the assessment. Testing will be administered according to Ministry of Health guidelines according to the results of the assessment; not all patients who are assessed will be tested for COVID-19.

Following their assessment, patients will be directed on next steps, which may include self-monitoring instructions, returning home to self-isolate while waiting for test results, or remaining in the Emergency Department for further assessment.

For the most recent information on COVID-19, please visit ontario.ca/coronavirus or peterboroughpublichealth.ca. PRHC is also providing news, updates, information and resources on its website here.

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For more information:
Michelene Ough
Director, Communications
mough@prhc.on.ca