To respond to the increasing need for COVID-19 assessment in Peterborough City and County and to make accessing this service easier, Peterborough Regional Health Centre (PRHC) is now making the COVID-19 Assessment Centre available by phone directly.

If you suspect you might have COVID-19:

  1. Complete the COVID-19 Self-Assessment on the Ontario.ca/coronavirus page
  2. Based on the results of your self-assessment, contact PRHC’s COVID-19 Assessment Centre directly by phone at 705-876-5086 to determine whether an appointment is required. This phone line is staffed from 8:00 a.m. to 8:00 p.m. daily.
  3. If your symptoms are severe, call 911 and alert the dispatcher to your travel history and symptoms

About the COVID-19 Assessment Centre at PRHC
Assessments are available by appointment only after following the steps above, and patients should attend the assessment centre only as directed. Members of the public who come to the Assessment Centre without an appointment will not be seen. Visitors are not permitted in the COVID-19 Assessment Centre.

What to expect at PRHC’s COVID-19 Assessment Centre
Patients who have an appointment scheduled should present to the COVID-19 Assessment Centre at least 10 minutes prior to their appointment time. Patients coming for assessment should clean their hands and apply a face mask as directed when entering the Assessment Centre. Hospital staff will complete the assessment, and testing will be administered according to Ministry of Health guidelines depending on the results of the assessment. Not all patients who are assessed will be tested for COVID-19.

Following their assessment, patients will be directed on next steps, which may include self-monitoring instructions, returning home to self-isolate while waiting for test results, or remaining at the hospital for further assessment.

For the most recent information on COVID-19, please visit  ontario.ca/coronavirus or peterboroughpublichealth.ca. Questions may also be directed to Telehealth Ontario.

PRHC is providing news, updates, information and resources on its website here.

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For more information:
Michelene Ough
Director, Communications
mough@prhc.on.ca